In the wake of Hurricane Helene, Western North Carolina faces significant challenges regarding access to safe drinking water. The North Carolina Department of Health and Human Services (NCDHHS) has issued crucial guidance to help residents navigate this critical situation and prevent waterborne illnesses.

Current water crisis 

The situation in Western North Carolina is dire, with approximately 160 boil water advisories currently in effect. Adding to the crisis, 27 water plants are non-operational and not producing water, further straining the region’s water resources.

Ensuring safe water usage

In light of these challenges, the NCDHHS is emphasizing the importance of identifying safe water sources. Residents are strongly advised to avoid using contaminated well water, especially those affected by flooding. It’s crucial to remember that water from home heating systems, such as radiators or boilers, should never be used for consumption or hygiene purposes. Instead, the safest options are bottled, boiled, or treated water for drinking, cooking, and personal hygiene.

For those who need to make their water safe through boiling, the NCDHHS recommends a specific process. First, if the water is cloudy, filter it before boiling. Then, bring the water to a rolling boil for one minute (or three minutes at elevations above 6,500 feet). After cooling, store the boiled water in clean, sanitized containers with tight covers.

During boil water advisories, extra precautions are necessary. Use bottled or boiled water for drinking, cooking, brushing teeth, and pet care. When bathing, especially with infants and children, take care to avoid swallowing water. Consider using disposable plates and utensils, and ensure all infant feeding items are thoroughly sanitized.

Well water safety after flooding

The NCDHHS is particularly concerned about well water safety following the extensive flooding. They advise against using well water if flooding has occurred in the area. Residents should wait for floodwaters to recede before restoring electricity to well pumps and contact certified well contractors for immediate post-flood service.

Testing for bacterial contamination is crucial, as contaminants are often invisible and odorless. The NC State Laboratory of Public Health provides free well water sampling kits and testing, and local health departments can often assist with water testing. For those living near agricultural or industrial areas, additional testing may be necessary.

In cases where wells have been flooded, the NCDHHS strongly recommends contacting local health departments or licensed well drillers for shock chlorination. This process is more effectively carried out by professionals who have access to specialized products and equipment.

The NCDHHS emphasizes the importance of following local health department advisories and staying informed through official channels. For comprehensive information on water safety after natural disasters, residents are encouraged to visit the CDC’s website.

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This article may have been created with the assistance of AI.